Caitlin Drago is on a mission to create cultures of empathy, creativity, and trust, beginning with how people communicate and connect. Caitlin is an LA-based actor-turned Rochester, NY-based certified leadership coach, facilitator, and author of Approaching Improv – Communication and Connection in Business and Beyond.

Acting taught her to be present, self-aware, empathetic and to prioritize connection with others. Improv taught her to listen and to deal with the unexpected in positive and creative ways. Paired with her training as a leadership coach, she works with leaders and teams to help with communication, connection, and teamwork.

She spent ten years studying improv at places like the nationally accredited Upright Citizen’s Brigade and has spent the last nine years working with leaders and their teams across industries.

She’s been featured in Medium’s Authority Magazine and has spoken at a variety of conferences, including the Talent Development Think Tank, the International TWA Conference, and DisruptHR Rochester.